More than 2,000 calls made to ambulance service from one address in a year

More than 2,000 calls were made to the ambulance service from one address in the North West of England in the space of a year, figures show.

A total of 2,365 calls were made between July 2017 and June 2018 from the private address, working out at six calls a day, online healthcare service Euroclinix said.

The company said the next highest number of 999 calls to the ambulance service in that time period came from North Tyneside, with 1,579 calls, and Newcastle, with 1,576 calls.

Euroclinix submitted 13 Freedom of Information requests to NHS Ambulance trusts and said it received responses from 11. It said the Scottish Ambulance Service and South West Ambulance did not respond.

Figures showed Yorkshire Ambulance Service had the slowest response time to the most serious calls, coming in at two hours, 41 minutes and 47 seconds – while East of England Ambulance Service came in top at nine minutes and 12 seconds.

There was a 13% increase in calls to the West Midlands NHS Trust in the year August 2017 to July 2018, up 143,385 from the previous year, Euroclinix said.

In the same period, calls to Wales Ambulance Service fell by 6%.

The responses showed East Midlands NHS Ambulance Trust had the most emergency vehicles, with almost 14 emergency vehicles available for every 100,000 people.

The North West had the lowest, with just five vehicles per 100,000 people, Euroclinix said.

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